000-010 Exam Information
Fundamentals of Applying Tivoli Service Mgmt Solution 2008
Exam Number/Code : 000-010
Exam Name : Fundamentals of Applying Tivoli Service Mgmt Solution 2008
Questions and Answers : 118 Q&As

1. Click the Exhibit button.
Based upon the scenario in the exhibit, which statement best matches the customer’s Goals in relation to IT and Enterprise Asset Management?
A. Golden Bank needs baseline historical data for comparison purposes.
B. Golden Bank will convert our business processes to an ITIL framework.
C. Golden Bank will be recognized as the best international consumer bank.
D. Golden Bank has total commitment to providing their customers increasingly better service.
Answer: B

2. Which condition should be met in order for Maximo to generate a work order from a Preventative Maintenance (PM) based on an asset?
A. PM status is ACTIVE and Item status is ACTIVE.
B. PM status is COMPLETE and Asset status is READY.
C. PM status is ACTIVE and Asset status is OPERATING.
D. PM status is APPROVED and Item status is APPROVED.
Answer: C

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